Maui Vacationers Will Discover Most Actions Obtainable and Companies Open, However With Limitations

With the backdrop of Lanaʻi throughout an ideal Maui morning, a gaggle of humpback whales placed on fairly the present Tuesday for guests on three Lahaina-based tour boats crammed at about half capability.

“I don’t suppose the whales know we’re in the course of the COVID-19 pandemic,” joked vacationer Richard Invoice of Bloomington, IL, who had simply completed a whale watching tour with Maui Journey Cruises.

Guests touring to Maui now will discover a vacation spot on the rebound, with tourism at ranges about 30 p.c what they have been a 12 months in the past — when document numbers have been arriving without end.

Most tourist-related companies now are open in some capability — and with new security protocols in place, together with an island-wide masks mandate. Most actions can be found, however there’s much less leisure, with many annual occasions and festivals cancelled or going digital.

Invoice and his spouse have vacationed commonly on Maui for the previous 25 years. Throughout this journey, he mentioned they’ve been in a position to do nearly all the pieces they’ve up to now with some exceptions. They haven’t been in a position to go to reveals at locations just like the still-closed Maui Arts & Cultural Heart they usually miss neighborhood “Friday Night time” occasions which were indefinitely cancelled.


Maui’s booming tourism business got here to a screeching halt in mid March 2020, when the brand new international virus led to the shutdown of all non-essential companies and a compulsory 14-day quarantine for  folks (together with residents) flying to Hawaiʻi. Cruises ships additionally have been prevented from stopping in Hawaiʻi.


Many locations on Maui, together with Entrance Road in Lahaina, turned ghost cities. However guests have been returning slowly however absolutely since Oct. 15, when the state of Hawaiʻi launched its Secure Travels Program that enabled folks to skip the quarantine in the event that they arrived with a unfavorable COVID-19 check from a trusted accomplice. Cruise ships, nevertheless, nonetheless usually are not allowed to dock in Hawaiʻi.

December 2020 figures, the newest obtainable from the Hawaii Tourism Authority, present resort occupancy at 26 p.c on Maui.

However since Feb. 1, the common variety of guests touring to Maui has elevated by greater than 1,000 per day, in comparison with the common variety of guests from the beginning of Hawaiʻi’s Secure Journey Program to Jan. 31, 2021.


Since Feb. 1, 55,376 guests have traveled to Maui for a mean of three,691 per day. The typical was 2,547 guests per day from Oct. 15 to Jan. 31, in line with information from the COVID-19 State of Hawaiʻi Portal.

“I simply spent per week down in Wailea, and it virtually felt regular; it felt good,” mentioned Bev Gannon, chef/proprietor of two Maui eating places and Celebrations Catering. “Individuals have been strolling on the paths and thru the lodges. Occupancy was not the place it was, however it’s okay for now.”

Quentin Koch, President and Normal Supervisor of Blue Hawaiian Helicopters, mentioned the latest lengthy weekend that included Valentine’s Day and Presidents’ Day gave the impression to be the busiest time for the islands for the reason that shutdown final March.

“It felt busier than Christmas week,” he mentioned.

As extra guests have returned, tourist-related companies have stored tempo accordingly with the growing demand for actions, lodging and eating places.

The Maui Ocean Heart, considered one of Maui’s hottest points of interest, reopened a month in the past when it made financial sense because of the variety of arriving guests.

A brand new concierge firm, Blue Hawaiian Actions, launched Feb. 1. It fills the void attributable to the lack of Expedia Group’s “Expedia Native Skilled,” which ceased operations throughout the Hawaiian Islands on Jan. 31. Blue Hawaiian Actions has employed a lot of Expedia Group’s skilled concierges and has been contracting with many of the group’s former purchasers.  

Blue Hawaiian Actions presently affords greater than 450 totally different excursions/actions, now totally on Maui and Oʻahu. They embody {golfing}, massages, dinner on catamarans, deep sea fishing, whale watching, museum and aquarium tickets, helicopter adventures, diving and horseback using.

Koch, who oversees the corporate that additionally operates on Kauaʻi and the Huge Island, mentioned its exercise choices are at 40 p.c the extent Expedia Group was providing earlier than the pandemic struck. The brand new firm’s objective is to be “totally opened” by summer season.

One other well-liked Maui attraction, the Outdated Lahaina Lū’au, reopened Dec. 20. It was a part of a gaggle of lūʻau operators that offered a proposal to Maui County Mayor Michael Victorino to be allowed to function at greater capability and with greater numbers than the general public well being emergency guidelines allowed. The reasoning was the lūʻaus operated open air and had sufficient room to satisfy security protocols that included safely distancing tables and limiting the folks at every desk.

In October, the County of Maui issued new public well being emergency guidelines that included the flexibility of lūʻaus to acquire County approval to function at greater capability than 50 p.c and numbers greater than 100 folks (together with workers) if security protocols have been met.

The Outdated Lahaina Lūʻau accommodated as much as 464 company pre-pandemic. The utmost now’s 300. Administration additionally eradicated the interactive stations that included the right way to hula dance and the right way to pound taro into poi. They now are executed as displays carried out on the principle stage. The buffet is also gone, changed by a five-course served meal.

Like many companies, the Outdated Lahaina Lūʻau reopened with a restricted schedule. It began at 4 days per week, and has been working 5 days per week for February, with plans to extend to 6 days per week in March. Latest bookings have been robust, with most of February bought out, mentioned supervisor Kawika Freitas.

“One of the necessary issues since we reopened has been the constructive reactions from our company, and within the course we wished,” Freitas mentioned. “We wished our company to really feel protected when eating at our institution. They point out in our feedback that they really feel protected, even earlier than they discuss concerning the meals or the nice present.”

Gannons reopened her farm-to-table restaurant, the Hāliʻimaile Normal Retailer, with security protocols that she is “fanatical” about. She now additionally is barely open 5 days per week, which allows her to not should double workers with enterprise down greater than 50 p.c.

“I used to do about 200 to 300 lunches a day,” she mentioned. “Now weʻre at about 80.”

She has but to reopen her namesake restaurant, Gannon’s on the Wailea Emerald Golf Course. “Simply to show the electrical energy on there, I’d should do 200 dinners, comfortable hours and lunches,” she mentioned. “I nonetheless don’t see that but. However I feel inside one other 60 days we are going to.”

She’s optimistic issues are transferring in the fitting course. “I’ve 14 weddings booked for March. However they don’t seem to be massive weddings, and they’re outdoors.”

The tourism business has been balancing the considerations of many in the neighborhood over public well being security, particularly because of the remoted geography of Maui and its restricted medical services.

“We try to not put on the market a tough promote or promoting marketing campaign to get everybody to return again straight away,” Freitas mentioned. “We’re making an attempt to be cautious.”

Up to now, the rise in guests has not led to vital spikes in COVID-19 instances on Maui. And people within the tourism business try to maintain it that manner.

A advantage of fewer guests to the island has been much less visitors, and fewer crowded seashores and trails. However the roads, and plenty of of Maui’s well-liked locations, are feeling busier recently.

Koch, of Blue Hawaiian Actions, mentioned that speaking to company over the weekend they’re viewing Maui “as again to regular. They nonetheless are in a position to get pleasure from seashore time, mai tais, nice ono and the great tradition and experiences, but it surely is likely to be 6 ft aside and whereas carrying a masks.”


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