We’re on the lookout for somebody with an amazing perspective and a few severe drive, able to sink their tooth right into a client-facing social and digital media position, and be instrumental in driving progress and managing extremely optimistic and engaged communities. You should have min. 2-3 years expertise and be proficient in neighborhood moderation and administration, technique and every thing in between.
The profitable star will be part of our superior crew in our Alexandria workplace and handle key social media accounts for some fairly thrilling manufacturers, with experience in homewares, client tech and FMCG an added plus.
Assumed understand how:
Technique: You’ll work intently with the Nearer crew and shoppers to refine and implement a strong strategic course for social media to attain set KPIs. Keep ongoing communication with managers to make sure content material and exercise aligns with the strategic strategy.
Group Administration: Constant administration of extremely engaged and passionate social communities, together with proactive engagement and customer support. This position will swimsuit somebody who has robust consideration to element and who is very self-motivated to observe up and search to supply the perfect buyer expertise, from asking inquiries to going above and past to resolve points, and shocking and delighting prospects.
Content material Scheduling: You’ll be required to arrange month-to-month social calendar and competitions, schedule equipped content material (from consumer and UGC) in addition to on an adhoc foundation day-to-day. You need to have an amazing normal information on content material necessities/specs and the perfect submit sorts for Fb, Instagram and YouTube in addition to be a assured person of Sprout Social and Fb Creator Studio.
Reporting and Analytics: Utilising Sprout Social and Fb Insights, put together month-to-month and weekly studies, plus consumer prepared emails with essential stats and analytics frequently. Compiling these requires the applicant to have a very good normal information of those platforms, in addition to some strategic/content material perception and robust consideration to element.
Paid Media: Ought to have a demonstrated means in paid media administration, together with creating audiences and optimising advert models to succeed in bold KPIs with restricted budgets, throughout Fb/Instagram and YouTube.
If you’re prepared to actually make your mark, get in contact asap.